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CONTENTS FOREWORD VII 1 INTRODUCTION 1 1.1 Background 1 1.2 Sustainment Requirements Summary 2 1.3 Purpose 3 1.4 Applicability 3 1.4.1 Milestone A Decision 4 1.4.2 Milestone B Decision 4 1.4.3 Milestone C Decision 4 1.4.4 Full-Rate Production 5 1.4.5 Exceptions 5 2 RELIABILITY, AVAILABILITY, MAINTAINABILITY, AND COST DEVELOPMENT REPORT OVERVIEW 6 2.1 "Who"Documents Sustainment Requirements Rationale? 6 2.2 "Why"Develop a RAM-C Report? 12 2.3 "When"RAM-C Report from Start to Finish Overview 12 2.4 "How"RAM-C Report From Start to Finish Overview 13 2.5 General Documentation Approaches when Developing the Sustainment Metrics 14 2.5.1 Sustainment Metric Tracking Matrix 14 2.5.2 Components of the Tracking Matrix 14 2.6 Maintenance Concept and Support Plan Considerations 16 3 SUSTAINMENT REQUIREMENTS DEVELOPMENT 17 3.1 Developmental Considerations of Sustainment Requirement Elements 17 3.1.1 Materiel Availability Is Not an Operational Readiness Metric 17 3.1.2 Materiel Availability 17 3.1.3 Materiel Reliability 20 3.1.4 Ownership Cost 21 3.2 Developing a Balanced Solution: Performance and Sustainment 21 3.2.1 The Effect of Requirements on Life Cycle Costs 21 3.2.2 How Warfighter Capability Needs Are Used To Establish System Requirements 22 3.2.3 Why Materiel Availability Is Different from Operational Availability 24 3.2.4 Sub-Components of the Availability KPP: Reliability KSA and Ownership Cost KSA 25 3.2.5 Considerations for Developing Sustainment Metric Requirements 28 3.2.6 Sustainment Metric Tradeoffs 41 4 EXAMPLE PROGRAM APPROACH TO SUSTAINMENT KPP DEVELOPMENT 42 4.1 Introduction 42 4.2 Materiel Solution Analysis Phase Considerations 42 RAM-C REPORT MANUAL iii

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